Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Natural Life (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device.

As you browse the Site, we may also collect information about:

• The individual pages or products you view

• The websites or search terms that referred you to our Site

• How you interact with the Site

We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies including:

Cookies: Data files placed on your device or computer that may include a unique identifier.

Log files: These track actions occurring on the Site and may collect information such as your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.

Web beacons, tags and pixels: Electronic technologies used to record information about how you browse and interact with the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we may collect certain information from you, including:

• Your name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect primarily to fulfil orders placed through the Site, including:

• Processing your payment information

• Arranging shipment of your order

• Providing invoices and order confirmations

• Communicating with you regarding your order

We may also use your Order Information to:

• Communicate with you

• Screen orders for potential fraud or security risks

• Provide information, promotions or advertising relating to our products or services, when consistent with the preferences you have shared with us

We use Device Information to help identify potential risk and fraud, particularly through IP address information.

We also use Device Information to improve and optimise our Site, including analysing how visitors browse and interact with our store and measuring the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We may share your Personal Information with third-party service providers that help us operate our business and use your Personal Information for the purposes described above.

For example, we use Shopify to power our online store.

You can learn more about how Shopify handles personal information by reviewing Shopify's Privacy Policy.

We may also use analytics services such as Google Analytics to help us understand how visitors use our Site.

You can learn more about how Google handles personal information through Google's Privacy Policy.

Where applicable, you may opt out of Google Analytics using Google's available opt-out tools.

We may also disclose your Personal Information when necessary to:

• Comply with applicable laws and regulations

• Respond to subpoenas, search warrants or other lawful requests for information

• Protect our rights, property or business

• Prevent fraud or misuse of our services

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be relevant to you.

Targeted advertising may be delivered through third-party platforms and advertising partners based on your interactions with our Site.

Depending on the services used and your location, you may be able to manage or opt out of personalised advertising through the privacy or advertising settings provided by those platforms.

You may also be able to manage advertising preferences through industry-standard advertising opt-out services.

Do Not Track

Please note that our Site may not change its data collection and usage practices when it receives a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Economic Area, United Kingdom, or another jurisdiction providing similar data protection rights, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request that your information be updated

• Request deletion of your personal information

• Object to or restrict certain processing activities

• Request a copy of certain personal information

If you would like to exercise any of these rights, please contact us at:

info@natural-life.store

If you are located in Europe, please note that we process your information in order to fulfil contracts we may have with you, such as when you place an order, and otherwise to pursue our legitimate business interests described in this Privacy Policy.

Your information may also be transferred outside your country or region, including to countries such as Canada and the United States, where some of our service providers may operate.

Data Retention

When you place an order through the Site, we may retain your Order Information for our business records unless and until you request that we delete the information, subject to any legal, tax, accounting or regulatory obligations requiring us to retain it.

Cookies

Our Site may use cookies to provide essential functionality, remember your preferences, analyse website traffic, improve your shopping experience and support marketing activities.

Some cookies may be necessary for the proper functioning of the Site, while others may be used for analytics or advertising.

Depending on your location, you may have the ability to manage or reject certain non-essential cookies through the cookie preferences available on the Site or through your browser settings.

International Data Transfers

Our service providers may process or store your Personal Information in countries outside your country of residence.

As a result, your information may be transferred to jurisdictions with data protection laws that differ from those in your country.

Where required by applicable law, appropriate safeguards are used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our business practices

• Our services

• Operational requirements

• Legal requirements

• Regulatory requirements

We recommend reviewing this Privacy Policy periodically for any updates.

GDPR and Currency Conversion

When our Site provides automatic currency conversion, certain technical information, such as your IP address, may be processed by third-party services in order to determine your approximate location and display prices in the appropriate local currency.

A temporary browser cookie may be used to remember your selected currency during your browsing session so that prices remain consistent throughout the Site.

This information is used solely to provide and improve the currency-display functionality of the Site.

Contact Us

For more information about our privacy practices, questions about this Privacy Policy, requests concerning your Personal Information, or complaints, please contact us by email:

info@natural-life.store

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable data protection laws.